Bright Raven Counseling
Legal Policies
Transparency and trust are at the heart of everything we do. This page outlines how Bright Raven Counseling collects and protects your information, the terms that guide our work together, and important disclaimers about the scope of services. If you have any questions, I encourage you to reach out.
Privacy Policy
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Bright Raven Counseling (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
Information We Collect:
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Personal information you provide (such as name, email, and business details via contact forms or intake forms)
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Information shared through scheduling or payment tools
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Basic analytics (such as page views and site usage patterns)
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Cookies and similar tracking technologies used for functionality and analytics
How We Use Your Information:
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To respond to inquiries or schedule services
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To send relevant updates if you opt in
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To improve website performance
Third-Party Tools We Use:
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Wix (website and contact forms)
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Calendly or other scheduling platforms
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Google Analytics (site traffic analysis)
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Payment processors (e.g., Stripe, PayPal, Wix Payments)
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Zoom and Google video conferencing software
These tools may use cookies or similar technologies to enhance your experience or analyze site usage. You can adjust your browser settings to block or delete cookies at any time.
Your Rights: You may request to view, correct, or delete your personal data at any time by contacting us at bert@brightravencounseling.com.
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We never sell your information or share it beyond what’s necessary to deliver our services.
Terms of Service
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By using this site or engaging Bright Raven Counseling, you agree to the following terms:
1. Services
We provide spiritual counseling and coaching services. Deliverables and timelines are determined on a client by client basis.
2. Payments & Cancellations
Cancellations must be made with at least 24 hours notice. Payments are to be made at the time of booking. No refunds will be issued for cancellations made with less than 24 hours notice.
3. Client Responsibilities
Clients are responsible for providing accurate, timely information and participating in the process with care. Clients are responsible for their own medical and mental health care and decision making.
4. Intellectual Property
You retain rights to your content. I retain rights to original meditations, audio recordings, and music produced, unless otherwise agreed upon in writing.
5. Right to Refuse or Terminate Service
We reserve the right to decline or discontinue services at any time for any reason.
Disclaimer
Spiritual counseling is not psychotherapy. I am not a physician, psychiatrist, psychologist, licensed social worker, or licensed marriage and family therapist. I am a Buddhist minister, trained and certified in hypnotherapy, shamanic practice, and energy medicine, among other healing modalities.
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​The spritiual aspects of the work are designed to help individuals connect with their divine source (however they may define their understanding of the divine).
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The individual using Bright Raven Counseling services assumes sole responsibility for determining whether a coach or practitioner is appropriate for their needs.